PAYMENT: ABC Transfers can be prepaid prior to the transfer or on the day we except Eftpos, Master Card and Visa we can also organise direct deposit if required.
BOOKING AGENTS: Bookings agents shall ensure all terms and conditions are communicated with their clients.
CANCELLATIONS: 100% cancellation fee applies for cancellations made up to 1 Hour prior to the transfer. All cancellations requests must be sent to firstname.lastname@example.org or text, call on +61 456 369 019. All cancellations received after 1 hour’s notice prior to the scheduled transfer time will receive a full refund less a $22.00 AUD Administration and handling fee.
RESCHEDULING TRANSFER: If an existing booking needs to be rescheduled or changed by the customer for whatever reason All reschedule transfer requests must be received by ABC Transfers with a minimum of 24 hours’ notice to the existing booking and emailed to email@example.com or text, called on +61 456 369 019 with the new transfer details.
FLIGHT DELAYS/CANCELLATIONS: In the case of flight delays, ABC Transfers will endeavour to meet the later than expected arrival time or provide a substitute service subject to availability. ABC Transfers will provide a full refund, with no cancellation fee, for passengers that are unable to utilise our services as a result of commercial flight delays or cancellations. The customer must advise ABC Transfers when they become aware of a cancellation or substantial delay, or they could be deemed as a ‘no show’.
FLIGHT ARRIVALS: ABC Transfers will meet passengers 15 minutes after the flight has landed for Domestic Flights and 40 minutes for International Flights. Meeting instructions will be as per your booking confirmation for the particular Airport. In cases where the flight arrives early, ABC Transfers will endeavour to reschedule the transfer to meet the earlier than expected arrival time, if this is not possible then the transfer will occur at the designated meeting point and time as outlined in our booking confirmation.